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Defining Workflows
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Preface : 
 
Chapter 1: 
 
1.1 Introduction
1.2 Workflow Components in a Production
1.3 Workflow Roles and Users
1.4 User Interfaces for Workflow
1.5 Life Cycle of a Task
1.6 Task Forms and Customization Options
1.7 Task Distribution Options
Chapter 2: 
 
2.1 Overview
2.2 Designing the Business Process
2.3 Creating the Workflow Process
2.4 Adding the Workflow Operations to a Production
2.5 Next Steps
Chapter 3: 
 
3.1 Extending the Standard Task Form
3.2 Using a Custom Task Form
3.3 Customizing the Task Distribution Strategy
Chapter 4: 
 
4.1 Test Checklist
4.2 Viewing Workflow Activity in the Visual Trace
Appendix A: 
 
A.1 Overview of the Sample
A.2 Setup Tasks
A.3 Sample Request Message
A.4 Sample Business Process Class
A.5 Sample Control Flow
A.6 Dashboards and Metrics
Appendix B: