Monitoring Caché Using BMC PATROL

Configure PATROL Settings

Automatic PATROL Startup — You can set an option to automatically start the PATROL daemon at Caché startup using the Management Portal:

1. Navigate to the System > Configuration > Monitor Settings page of the Management Portal.

2. Click Yes in the Start Patrol at System Startup setting box.

   When Yes, the connection to PATROL starts automatically whenever Caché starts up. The default is No. When you edit this setting, the Caché end of the PATROL interface immediately stops and starts.

3. Click Save.

PATROL Arguments — From the same System > Configuration > Monitor Settings page of the Management Portal, you can also set the following PATROL settings:

• Patrol Top Processes to Monitor — Number of processes displayed in the Process Status window on the PATROL console. This window shows the top processes as sorted by global or routine activity. The default number of processes is 20. A value of 0 tells the PATROL utility to stop calculating the top processes, potentially saving significant work on systems with many processes. The valid range is 1–10000 processes.

• Patrol Display Mode — Controls how the monitoring data is displayed in the PATROL console. The default option is Total. Options are as follows:

  • Total displays the total counts since the collection was started.

  • Delta displays the count for the last collection period.

  • Rate displays a calculated count per second.

• Patrol Collection Interval Seconds — Number of seconds between each time Caché collects data and makes it available to PATROL. The default is 30 seconds; the valid range is 1–900 seconds.

By default, PATROL uses standard Caché system counters to generate metrics (for more information see Caché Metrics Used with BMC PATROL in this appendix). However, you can activate the extended counters, which use more system resources than the standard counters. To change the counters, use the following function before starting the ^PATROL routine:

$$Light^PATROL(n)

where n is:

• 0 — PATROL uses extended counters

• 1 — PATROL uses standard counters (“light” version)

To see which version is currently specified, in the Terminal, enter the following command:

%SYS>write $$Light^PATROL()

Caché PATROL Routine

Caché provides entry points to the ^PATROL routine to start and stop PATROL.

To start PATROL:

Do start^PATROL(display,process,timer)

The arguments are described in the following table:

For example:

Do start^PATROL("total",20,30)

Sets the PATROL console to display the total statistic counts, since the collection started, for the top 20 processes; Caché sends the information every 30 seconds. The collection period argument is passed to the PATROL console so that the collection and display update are synchronized.

To stop PATROL:

Do stop^PATROL

Adding Caché Modules to PATROL

Included in the Patrol directory is the ISC_CACHE.kml file listing all of the Caché knowledge modules. Use the following procedure to load and activate the knowledge modules:

1. From the PATROL Console File menu, click Load KM.

2. Select the ISC_CACHE.kml file in the Caché Patrol directory, install-dir\Patrol.

3. The ISC_CACHE module should appear in the Desktop tab of the Console in a few seconds.

4. Right-click ISC_CACHE and choose Add Configuration from the KM Commands menu.

5. In the Add Configuration dialog box, enter an instance name and the Caché installation directory.

6. You may need to wait for, at most, 30 seconds (PATROL default sync period), before PATROL recognizes Caché statistics.

For more information you can consult the BMC Web siteOpens in a new tab.

If any Caché installations are discovered on a system, then the main entry for Caché (the Caché class) appears under that system entry. Each Caché instance (each Caché configuration installed on that system) appears under the Caché class. Under each Caché instance are the general metric categories of Overview, Global, Routines, Disk Activity, Network, and Other.

For example:

- PATROLMainMap
  - TEST1
    - ISC_CACHE
      - ISC_Config_CACHE
        + ISC_DiskActivity
        + ISC_Global
        + ISC_Network
        + ISC_Other
        + ISC_Overview
        + ISC_Routine

The categories expand to show all the individual metrics. The metrics under Overview are gauges showing current levels. The others are graphs showing values over time.

Right clicking the Caché configuration allows the user to select Caché-specific commands, to either Remove Configuration or show a Process Status window.

Manually adding a configuration should not normally be necessary, since all Caché installations should be automatically discovered, but might be useful if there is a question or a problem with a specific installation.

Error messages from the Caché KMs may be output to the System Output window. Check these messages if you have questions about Caché installations that are not automatically discovered.