HealthShare Personal Community Appointments Product Area Guide 1. Overview In Personal Community, members can manage their appointments both on the Home page and on the Appointments page. On the Home page, members can view details about their upcoming appointment (if they have one). This includes the date, time, address, and the option to download a calendar event to add the appointment to another calendar application. On the Appointments page, they can view both upcoming and past (or cancelled) appointments, which are in separate tabular views. Patients have the option to use telehealth for their appointment needs. 2. Business Decisions When implementing appointments for Personal Community, you must make decisions regarding the following issues: Enabling Appointments Whether or not to allow members to view their appointments in the Personal Community public application. Modifying Page Content Whether to modify page content related to appointments in the public application. Booking with telehealth Whether or not to allow patients to attend telehealth appointments directly from Personal Community.
