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Introduction to Managing Productions

This chapter introduces the Management Portal and the tasks involved in managing InterSystems IRIS®.

This book provides information on options related to managing InterSystems IRIS; this is a subset of the options in the Interoperability menu. To find information on other options in the Interoperability menu, see the appendix “Finding Information on Menu Items.”

For general information on the Management Portal, see the Management Portal Overview and the Management Portal Page Reference.

Background for System Administrators

This section provides some basic terminology to help you get started.

A production is a specialized package of software and documentation that integrates multiple, potentially disparate software systems. A production includes elements that communicate with these external systems, as well as elements that perform processing that is internal to the production.

A production consists of a number of business hosts that communicate with each other (and with external systems). There are three distinct types of business host:

  • A business service receives input from outside the production.

  • A business process is responsible for communication and logic that is entirely within the production.

  • A business operation usually sends output from the production. Business operations can also be used for communication and logic within a given production.

Within a production, all communication is carried out by means of request and response messages between the business hosts.

InterSystems IRIS permits only one production to be running in a given namespace at any given time.

A running production continues to run even when you close the Management Portal.

For additional background, see “Core Concepts” in Monitoring Productions.

Introduction to Managing Productions

The process of managing InterSystems IRIS includes the following tasks, all described in this book.

  • Purging old data that is no longer needed.

    InterSystems IRIS stores messages, Event Log entries, business rule log entries, and other historical data. It is generally necessary to purge old data periodically. For guidance, see “Purging Data” in Managing Productions.

  • Enabling or disabling the auto-start option for productions. This option causes a production to start automatically when InterSystems IRIS starts, and to shut down when InterSystems IRIS is stopped.

  • Creating and maintaining workflow roles and users, if any productions use the InterSystems IRIS workflow engine.

    It is also possible for supervisors (with sufficient permissions) to assign or cancel workflow tasks.

  • Using the Archive Manager, which can archive messages to a separate archive. A newer, preferred option is to use the Enterprise Message Bank, which enables you to archive messages from multiple productions. See “Using the Enterprise Message Bank” in Monitoring Productions.

  • Defining publish and subscribe message delivery.

For information on monitoring the productions — viewing message queues, viewing the Event Log, and examining other such data, see Monitoring Productions.

Introduction to the Management Portal

In the Management Portal, the Interoperability menu provides options that apply specifically to productions.

Developers use the portal to configure and deploy new productions. System administrators use the portal to monitor or configure productions that are already running. Business analysts use the portal to define business rules for existing productions.


You use the portal to start a production. However, if a production is running, it continues to run even if the portal is closed. That is, you can safely exit the portal and close the browser; these actions do not affect the current state of any productions.

Getting Started with the Management Portal

Accessing the Management Portal

To access the Management Portal, do any of the following:

  • Select the InterSystems launcher I R icon in the Windows system tray and click Management Portal.

  • Use a previously saved bookmark to the Management Portal page.

Choosing a Namespace

The title bar of the Management Portal provides a Switch command that you can click to switch to a different namespace.

When you choose the Interoperability menu, if you have not selected an interoperability-enabled namespace, you are prompted to switch to a different namespace. Select an interoperability-enabled namespace. For information about namespaces in InterSystems IRIS, see “Environmental Considerations” in Developing Productions.

Viewing Summaries for Active Productions

When you click any option in the Interoperability menu, the right side of the page displays summary information about the productions, as follows:

Sidebar showing the system up time as well as the status of two productions

If a production is Suspended or Troubled, see “Correcting Production Problem States” in Monitoring Productions.

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