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Run IRISHung

Run and examine the output of IRISHung.

Description

When diagnosing an issue or problem with an InterSystems IRIS® data platforms instance in a hung state, use the IRISHung utility.

Instructions

  1. Log in as an administrator

  2. In a terminal window, run the IRISHung script in the directory, <install-dir>/bin.

    The scripts corresponding to supported systems are:

    • Windows: IRISHung.cmd

    • UNIX®, Linux, AIX, and so on: IRISHung.sh

  3. Send the resulting output file to the InterSystems Worldwide Response CenterOpens in a new tab. You can email the file to support@intersystems.com, open a new problem using the WRC Online, or call the Center directly for additional assistance.

For more information, see IRISHung Script.

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