Run IRISHung

Description

When diagnosing an issue or problem with an InterSystems IRIS® data platforms instance in a hung state, use the IRISHung utility.

Instructions

1. Log in as an administrator

2. In a terminal window, run the IRISHung script in the directory, <install-dir>/bin.

   The scripts corresponding to supported systems are:

   • Windows: IRISHung.cmd

   • UNIX®, Linux, AIX, and so on: IRISHung.sh

3. Send the resulting output file to the InterSystems Worldwide Response CenterOpens in a new tab. You can email the file to support@intersystems.com, open a new problem using the WRC Online, or call the Center directly for additional assistance.

For more information, see IRISHung Script.