Defining Workflows Overview of Workflow within Productions Introduction Workflow Components in a Production Workflow Roles and Users User Interfaces for Workflow Life Cycle of a Task Task Forms and Customization Options Task Distribution Options Developing a Workflow Overview Designing the Business Process Creating the Workflow Process Adding the Workflow Operations to a Production Next Steps Including Custom Features in a Workflow Extending the Standard Task Form Using a Custom Task Form Customizing the Task Distribution Strategy Testing a Workflow Test Checklist Viewing Workflow Activity in the Visual Trace Exploring the Workflow Sample Overview of the Sample Setup Tasks Sample Request Message Sample Business Process Class Sample Control Flow Dashboards and Metrics Available Workflow Metrics