Run IRISHung
Run and examine the output of IRISHung.
Description
When diagnosing an issue or problem with an InterSystems IRIS® data platforms instance in a hung state, use the IRISHung utility.
Instructions
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Log in as an administrator
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In a terminal window, run the IRISHung script in the directory, <install-dir>/bin.
The scripts corresponding to supported systems are:
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Windows: IRISHung.cmd
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UNIX®, Linux, AIX, and so on: IRISHung.sh
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Send the resulting output file to the InterSystems Worldwide Response CenterOpens in a new tab. You can email the file to support@intersystems.com, open a new problem using the WRC Online, or call the Center directly for additional assistance.
For more information, see IRISHung Script.