Workflow
InterSystems IRIS® supports workflow within productions. Workflow makes it possible to incorporate human interaction into automated business processes. Uses of workflow within the enterprise might include order entry, order fulfillment, contract approval, or help desk activities.
A production achieves workflow using a business process and set of business operations. A business process receives a request, organizes the tasks required to fulfill that request, and then calls upon business operations to perform these tasks.
Each of these business operations assigns the task to a workflow role, which places the task into the workflow inbox of each user who belongs to that role. To access this inbox, users work with the User Portal.
When a user marks as a task as complete, the workflow engine continues with the next processing step.
For details, see Defining Workflows.
