This chapter describes how to monitor productions in all namespaces. It contains the following topics:

For background information, see the chapter “Concepts.”

For information on starting and stopping productions, see “Managing Productions.” Note that for a live, live, deployed production, InterSystems recommends that you use the auto-start option, which is described in that book.

If a production is Suspended or Troubled, see “Correcting Production Problem States,” in the next chapter.

When you select any option in the Interoperability menu, the right side of the page displays summary information about the productions, as follows:

The Production System Monitor page provides a high-level view of the state of your system, across all namespaces. (It displays production information combined with a subset of the information shown on the System Operation > System Dashboard page, which is provided for the users of InterSystems IRIS.)

To access this page in the Management Portal, select Interoperability, Monitor, and System Monitor.

This page displays tables of information, described in the following subsections.

Also see “General Notes,” earlier in this chapter.

This table provides information about the throughput of productions in all namespaces. The table lists the following values:

This table provides information about the jobs associated with the currently running productions in all namespaces. The table lists the following values:

Also see “Diagnosing Problems with Jobs” in the next chapter.

This table provides the same information as in the System Time table of the System Operation > System Dashboard page. See “Monitoring System Dashboard Indicators” in the chapter “Monitoring InterSystems IRIS Using the Management Portal” in the Monitoring Guide.

If you click a row in this table and then click the link at the bottom of the page, InterSystems IRIS displays the System Operation > System Dashboard page.

This table provides a subset of the information in the System Usage table of the System Operation > System Dashboard page. See “Monitoring System Dashboard Indicators” in the chapter “Monitoring InterSystems IRIS Using the Management Portal” in the Monitoring Guide.

If you select a row in this table and then click the link at the bottom of the page, InterSystems IRIS displays one of the following pages, as appropriate for the row you selected:

This table provides information about production queues in all namespaces. The table lists the following values:

Also see “Diagnosing Problems with Queues” in the next chapter.

This table provides information about errors and alerts. The table lists the following values:

For information on configuring a production to send alerts, see “Configuring Alerts” in Configuring Productions.

This table provides the same information that is shown in the Licensing table of the System Operation > System Dashboard page. See “Monitoring System Dashboard Indicators” in the chapter “Monitoring InterSystems IRIS Using the Management Portal” in the Monitoring Guide.

If you select a row in this table and then click the link at the bottom of the page, InterSystems IRIS displays the System Operation > License Usage page Summary.

This table provides the same information that is shown in the Task Manager table of the System Operation > System Dashboard page. See “Monitoring System Dashboard Indicators” in the chapter “Monitoring InterSystems IRIS Using the Management Portal” in the Monitoring Guide.

If you select a row in this table and then click the link at the bottom of the page, InterSystems IRIS displays the System Operation > Task Manager > Upcoming Tasks page.

The Enterprise Monitor displays the overall status of multiple running productions. These productions can be running on different namespaces within the same instance of InterSystems IRIS or can be running on multiple instances of InterSystems IRIS. You can display the Production Monitor or the InterSystems IRIS Management Portal for any of the productions being monitored. The monitored productions can be running in different namespaces on the same InterSystems IRIS instance, running on multiple InterSystems IRIS instances on the same system, running on multiple systems, or running on any combination of these.

This section contains the following topics:

The Enterprise Monitor runs in its own namespace with a special production that gets the status of the monitored systems. To configure an Enterprise Monitor, you perform the following steps:

The Enterprise Monitor displays a line for each system being monitored. The following Enterprise Monitor is monitoring four systems:

The Enterprise Monitor displays the following information for each system:

If you click on an item in the Enterprise Monitor that is not a link, the Enterprise Monitor displays the production monitor for that system. For information on the Production Monitor, see Monitoring a Production.

Enterprise Monitor Roles allow you to limit the production components that are visible in the Enterprise Monitor based on the roles of the current user and the categories specified in the production configuration for the component. When a user displays the Enterprise Monitor, it checks if the user has any roles specified in the Enterprise Monitor Roles. If none of the roles match, the Enterprise Monitor displays information about all the components in the productions. If one or more of the roles match, the Enterprise Monitor displays information about components that have one of the specified categories.

To add new roles or edit an existing role, select Enterprise Monitor Roles on the Enterprise Monitor. The following illustrates the Enterprise Monitor Roles page:

To add a new role, select New Role. To edit or delete a role, select “edit” or “delete”. When you enter the role and category, the form does not list the existing roles or categories. You must know these and enter them as text. Once you have entered a category, it is available as a check box when you add or edit a role.

If the Enterprise Monitor is not working, this troubleshooting list may help you resolve the problem: