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System Administration Guide
Feature Tracker Collects Usage Statistics
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As part of InterSystems’ ongoing efforts to improve its products in line with customer needs, InterSystems includes a software utility in InterSystems IRIS™ called Feature Tracker that gathers statistics on software module usage. This appendix describes Feature Tracker.
Why We Gather Statistics
The statistics track whether or not software modules are present and used in a given InterSystems IRIS instance. Feature Tracker sends this information via https to InterSystems weekly. These statistics help us plan development and support. The information gathered does not include any application data.
Where Logs Are
If InterSystems IRIS is successful in sending data, it updates the file FeatureTracker.log in the manager directory <installdir>\mgr. This file contains a JSON-format copy of the data that was sent. Each entry has the following form:
"FT.<feature>":<value>,
If InterSystems IRIS is unable to send the data, it tries several more times. If it is still unsuccessful, it stops trying and tries again at the next regularly schedule time.
f InterSystems IRIS updates the messages log file (messages.log) with both successful and unsuccessful attempts. An entry showing a successful send has the following form:
mm/dd/yy-hh:mm:ss 0 %SYS.Task.FeatureTracker transferred data to ats.intersystems.com
An entry showing an unsuccessful attempt to send has the following form:
mm/dd/yy-hh:mm:ss 1 %SYS.Task.FeatureTracker failed to transfer data
Transmitted data includes an encoded license key and host name, as well as the instance GUID.
What Statistics are Gathered
The following software statistics are gathered:
Feature Tracker logs whether the following software features are enabled:
Feature Tracker also logs the following:
How to Deactivate Feature Tracker
Feature Tracker is enabled by default. You can deactivate it to prevent it from sending data to InterSystems. To deactivate Feature Tracker, use the Task Manager as follows:
  1. In the Management Portal, select System Operation > Task Manager > Task Schedule.
  2. Locate the Feature Tracker line and select Feature Tracker.
  3. On the displayed task detail page, select Suspend.
  4. Select Perform this action now to suspend the task.
If you upgrade InterSystems IRIS, the upgrade preserves the state of Feature Tracker. If it the task was scheduled before the upgrade, it remains scheduled, and, if the task was suspended, it remains suspended.